TO PROMOTE RESPONSIBLE GAMING
DraftKings will make information available promoting responsible gaming and will provide assistance and resources including a national toll-free helpline number. This information will be available and visible on our websites, apps, retail sportsbooks and in our offices. DraftKings will continually monitor our responsible gaming pages for activity and update with new information when available and necessary. DraftKings will comply with industry standard best practices.
TO PREVENT UNDERAGE GAMBLING
DraftKings will take proactive steps to prevent underage gambling. DraftKings will communicate the legal age to gamble through messaging on all our platforms and in our promotions Employees working in relevant areas of the business will receive training in procedures designed to address underage users and underage gambling.
TO ADVERTISE RESPONSIBLY
DraftKings will comply with applicable state and federal advertising standards. DraftKings will not make unfair or deceptive claims or make misleading statements regarding the probabilities of winning or losing at the various games offered. DraftKings will include a responsible gaming message and/or toll-free helpline number on all our platforms. DraftKings will not feature anyone who is or appears to be younger than the legal age to participate in gambling or sports betting activity, or otherwise imply that underage persons engage in our products. DraftKings will comply with industry standard best practices.
PLEDGE TO THE PUBLIC
DraftKings will equip customers with the tools to gamble and play responsibly. DraftKings will help patrons make informed choices about their gambling by posting information on all our platforms about how to play, establish limits, set cool-off periods and enroll in self-exclusion. DraftKings will support funding for evidence-based research and evaluation on gambling. DraftKings will support organizations that advocate and promote programs and services that assist problem gamblers and their families.
PLEDGE TO OUR EMPLOYEES
DraftKings will require all new employees to take responsible gaming training. DraftKings will provide information to new and existing employees about responsible gaming, the company’s policies and practices related to responsible gaming and where to find assistance. DraftKings will provide employees with mandatory annual and/or periodic refresher training on responsible gaming. This training will identify the differences between responsible gaming and gambling that may be problematic. DraftKings will implement communications programs for employees to improve their understanding of responsible gaming and related policies and procedures. DraftKings will provide employees with updates regarding new research and new topics that may be integrated into DraftKings’ responsible gaming training programs. DraftKings will post responsible gaming awareness information, including a toll-free helpline number, at various locations throughout the company offices.