Contact Us

Some common questions already answered.

  

We require all users who wish to have their deposit limit increased to upload the following documents here: Photocopy of license or any other state-issued ID. If your account was registered to MA or MD, please complete and return this form with your emailed Limit Increase request: here 

 

If your account was registered in TN, please complete and return this form with your emailed Limit Increase request: http://dkng.co/2pxJius We then request that you email support@draftkings.com with your username indicating you have uploaded the requested documents. 

 

Some states require specific income requirements and additional documentation to increase your limit. If additional information is needed, a member of the Support Team will provide details of these requirements in their response. Important: Please do not send images of your credit card.

For more questions, please see our FAQ Page.
For questions regarding contests, please visit our Contest Rules Page.
For press inquiries, please email media@draftkings.com.

Want to send us a message?







2000 character max


Additional Ways to Contact Us:

Email:

Twitter:

Mail:

@DK_Assist

  • US Office
    222 Berkeley St.
    Boston, MA
    02116

  • UK Office
    26th Floor
    122 Leadenhall St
    Lime Street
    London
    EC3V 4AB

  • Malta Office
    Quantum House
    75, Abate Rigord St.
    Ta' Xibex XBX 1120
    Malta

Support Hours

Monday - Friday
Saturday & Sunday
6:00 AM EST - 11:59 PM EST
6:00 AM EST - 11:59 PM EST

* Please note that we do not offer Customer Support Services via telephone or in-person on-site visits