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Change in Automated Tools Policy

At DraftKings, our customers are at the core of everything we do. We are continuously seeking your feedback and optimizing our product to ensure that we are offering the best possible experience for all our users.

Today, as part of an ongoing dialogue with our users, we are taking additional steps to enhance our platform.

We know that efficiency and user experience is extremely important to DraftKings players. To that end, we recently launched a new tool that makes it easier for players to enter their DraftKings lineups, and we will continue to innovate and add features that allow everyone to use our site quickly and efficiently.

With the implementation of this new tool, effective January 29, 2016, DraftKings will prohibit the use of scripts and other automated means of interacting with our site. Though all customers were previously allowed to use scripts, going forward, all users must use only the tools available on the DraftKings site to submit lineups, enter contests, and perform all site activity.

DraftKings is committed to providing competitive and entertaining contests for our players while ensuring transparency of the Daily Fantasy Sports industry and we have been engaged for years in proactively defining ground-rules for responsible play.
Please contact us with any additional questions at support@draftkings.com


FAQs

Q: What is an automated tool?
A: A computer program or a piece of software used to interact with the DraftKings site.

Q: Are automated tools the same thing as “artificial intelligence” or an algorithm to build a lineup?
A: No, automated tools have nothing to do with how a user chooses which players to include in a lineup. Players choose lineups based on their own knowledge.

Q: How will DraftKings enforce the ban on automated tools?
A: We have multiple sophisticated methods of detecting unauthorized behavior through our internal technology and data monitoring. We will actively monitor how users interact with our site. Users found violating our policies are subject to penalties up to and including a permanent ban.

Q: Are third-party tools allowed under the new policy?
A: Third-party tools that interact with the DraftKings site are prohibited under the new policy.