Contact Us

Some common questions already answered.

We require all users who wish to have their deposit limit increased to upload the following documents here: Photocopy of license or any other state-issued ID. If your account was registered to MA or MD, please complete and return this form with your emailed Limit Increase request: here 

 

If your account was registered in TN, please complete and return this form with your emailed Limit Increase request: http://dkng.co/2pxJius We then request that you email support@draftkings.com with your username indicating you have uploaded the requested documents. 

 

Some states require specific income requirements and additional documentation to increase your limit. If additional information is needed, a member of the Support Team will provide details of these requirements in their response. Important: Please do not send images of your credit card.

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Additional Ways to Contact Us:

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Mail:
  • US Office
    222 Berkeley St.
    Boston, MA
    02116

  • UK Office
    26th Floor
    122 Leadenhall St
    Lime Street
    London
    EC3V 4AB

  • Malta Office
    Quantum House
    75, Abate Rigord St.
    Ta' Xibex XBX 1120
    Malta

Support Hours

Monday - Friday
Saturday & Sunday
6:00 AM EST - 11:59 PM EST
6:00 AM EST - 11:59 PM EST

* Please note that we do not offer Customer Support Services via telephone or in-person on-site visits

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